How do I get a refund?


We offer pro-rated refunds on all plans. If you were the one to pay for the plan, you can manage this yourself. Navigate to 'Storage' in the main navigation:

2. On the Storage page, look for the 'Change Plan' button in the top right. You can also click 'Manage' on box that shows what plan you are on. Click either of those.

3. On the next page you should see your current plan with buttons to 'Update' or 'Cancel' your plan. Click cancel and follow the steps to complete.